Liberty Home Guard home warranty is a home warranty provider that initiated its operations in New York. Since then, it has expanded into most states except a few. Currently, it maintains an A+ BBB rating and has ensured high customer satisfaction over the years. Usually, the liberty home guard plans are suited to meet the needs of all types of customers. From the one-year to multi-year plan, liberty home warranty ensures that all your requirements are met adequately. Liberty home guard warranty offers emergency services all the time. This article will provide a Liberty Home Guard Review, including:
- Trustworthiness of Liberty Home Warranty
- Important Liberty Home Guard Warranty Benchmarks
- Coverage Offered by Liberty Guard
- Benefits and Drawbacks of Opting Liberty Home Guard Warranty
- How To Contact Liberty Home Guard?
Trustworthiness of Liberty Home Warranty
Liberty Home Guard warranty recently entered the home warranty market in 2017. The company’s current CEO is David Murphy, and the firm was registered in Brooklyn, New York. It is a private limited company that uses different methods of arbitration in each state. It serves a large part of the USA households. Usually, disputes can be opened in case the actions of the company are not satisfactory. These disputes are dealt with based on the state laws of the area where the dispute originates.
Important Liberty Home Guard Warranty Benchmarks
There are 75 employees in the company with annual revenue of 6.2 million USD. Currently, it has closed 220 BBB complaints in the last three years with a traffic of 2500 customers. It has an extensive network of over 10,000 independent contractors across all the states it operates in.
Due to these metrics, the company’s reliability and level of customer satisfaction have skyrocketed, giving it a Better Business Bureau rating of A+. Likewise, customers have given Liberty Home warranty ratings of a maximum of 4.6 on Site Jabber and Google. It has a better communication ratio than the industry average as well.
Coverage Offered by Liberty Guard
Liberty Home Guard offers three distinct plans to cover the different needs of the customers. The cheapest plan it offers is the appliance guard, costing almost 50 USD per month. This plan covers the major appliances under the possession of a homeowner, including the garage opener and microwave oven.
Similarly, the customers can opt for the Systems Guard Plan that covers the important systems in the house. These systems include the water heater, plumbing stoppages, and bath exhaust fan, etc. The cost of this plan is 10 USD per month higher than the Appliances plan. Lastly, the homeowner can get extensive coverage for his systems and appliances through the Total Home Guard Plan. This plan is offered at 69.99 USD per month and covers everything in the Appliance plan and the Systems plan.
Additionally, the homeowner has the liberty to add other appliances and systems through the operational add-on list to their coverage plan. These additional items include the stand-alone freezer, pool, central vacuum, and spa, etc. Each item is priced differently, with amounts ranging from 44 USD to around 200 USD. Most of these offers are competitive and match the offers by large-scale home warranty providers like Select Home Warranty and Nations Home Warranty.
Benefits and Drawbacks of Opting Liberty Home Guard Warranty
A key benefit of Liberty Home warranty is the 200 USD discount they offer for first-time customers along with free two months’ worth of home warranty. Additionally, home guarding roofing coverage is also included for free in their packages. Currently, it is the only A+ accredited home warranty company by the BBB. The customer claim portal has been freshly designed to offer effective services to the customers. Similarly, Liberty Home Guard maintains its reputation for answering most claims and providing extensive optional coverage items. Furthermore, it provides 24/7 emergency services as well.
The biggest drawback of the company is that it is a small-sized firm and has lesser market experience than its large-scale competitors. The same aspect translates to its restricted contractor network as compared to most other home warranty providers.
How to Contact Liberty Home Guard?
You can perform live chatting with Liberty Home Guard representatives on their website or through the chat system of the Facebook page. Additionally, after signing up for an LHG policy, you can access your customer portal account. This account makes it easier to file a claim and provides the details of the issue you are facing. Additionally, you may contact their helpline at any time to file a claim for a problem you are facing. They ensure that a local contractor can reach out to you as soon as possible and help with your problem.
Conclusion
Liberty Home Guard is offering exceptional services despite being new to the market. Contact their phone line today and register for their home warranty plans.
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